April 23, 2007
Organizational Behavior
A contemporary field focusing on behavioral perspectives on management.
- draws on psychology, sociology, eonomics, and medicing -> interdischiplinary
Important topic in organizational behavior research:
- Job satisfaction and job stress
- Motivation and leadership
- Group dynamic and organizational politcis
- Interpersonal conflict
- The structure and design of organiztions
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April 25, 2007
- SWOT Analysis
- Poter’s Generic Strategies regarding
o Cost
o Differentation
o Focus
- Porter’s 5 forces
- Porter’s value chain model
- Strategies based on product life cycle
SWOT = Strenght Weakneses Opportunities Threats
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April 27, 2007
INFORMATION TECHNOLOGY
- Definition
COMPUTER TECHNOLOGY (hardware & software)
for PROCESSING & STORING INFORMATION
as well as
COMMUNICATION TECHNOOGY
For TRANSMITTING INFORMATION
COMPETING IN AN eWORLD
- NEW WAYS to COMPETE: USING CAPABILITIES
o Particularly INTERNET
o MASS CUSTOMIZATION
§ Manufacturing customized prodcuts in large quantities
§ Eg.
· Dell
o Global Reach
§ Being able to market and sell anywhere in the world
§ Eg.
· Amazon.com
· Dell
o SUPPORT
§ 24/7 on-line support anywhere in the world
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May 2, 2007
Decision Support Systems
- A computer based system, usually interactive, designed to assist managers in is making decisions.
- Incorporates both data & model
- Intended to assis in the solution of semi- or unstructured problems
- Data often extrated from
o TPS (Transaction Processing Systems)
o Data warehose
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May 4, 2007
Initiating the Purchasing Process
- Business manager makes a formal request to begin an investigation of a possible system purchase
o Proposed application needs
o Potential benefits
- Project team is established
- Project team is established & given the responsibility of acquiring the software
o IS analysis & other IS specialists
§ Who can help assess thebenefits and risks from an IT implementation perspective
§ Who will operate and support
· The package system
· Other packaged system that will interface with this package
- Representative from the business unit
o Who can assess the organizational benefits and risks
o Who will eventually implement & use the system
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May 7, 2007
6. Evaluate Vendor Responses to RFP & Choose the package
- Use criteria (mapped out in step 4) as basis for evaluation
- Deterine weights
- Evaluation criteria 1 – 10 (10 = perfect)
- Multiplyevaluation by weights to get weighted evaluation
- Add all weighted evaluation to get final scores
- Use these scores to discuss strengths and weaknesses of major candidate packages
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